Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com

All 1:1 Sessions are Held by Charleen Johnson, BBHQ Founder.
If you want to talk through a real work situation, start here.

Insight Sessions are structured, reflective conversations designed
to support clear thinking and sound judgment in complex situations.
Some sessions focus on a leader’s immediate decisions, tensions,
or role clarity (Personal Sessions). Others take a wider view, helping leaders examine patterns shaping their team, culture, or organization (System Insight Sessions).
In both cases, the work centers on making sense of the conditions
you’re operating inside, not diagnosing problems or prescribing solutions so you can decide how to move forward with greater clarity and intention.
While Insight Sessions are with leaders, the value they create extends out to the organization. By helping leaders see and respond to what is actually shaping decisions, effort, and behavior, this work reduces friction that quietly drains time, energy, and money across the system.
What organizations gain:
The value isn’t a framework or a set of recommendations.
It’s work that moves again, decisions that stick, and capacity that compounds instead of leaking away.
When friction is reduced, effort creates value instead of absorbing it.
If you’re not sure where to start, that’s understandable.
Insight Sessions begin with a brief inquiry to understand what you’re navigating. Not everyone arrives knowing whether they need a Personal Insight Session or a System Insight Session.
The inquiry helps clarify whether an Insight Session is the right next step and, if so, which type would be most useful.
There is no pressure to decide or commit during this step.
If you’re carrying questions, tension, or uncertainty and aren’t sure
where to begin, an inquiry is the place to start.
Please reach us at Hello@behavingbadlyhq.com if you cannot find an answer to your question.
No. Insight Sessions are not ongoing coaching. They are focused conversations designed to help you make sense of a real situation and decide next steps. Some people choose to continue working together afterward, but the session itself stands on its own. These sessions are not diagnostic sessions, or therapy sessions either.
That’s very common. You don’t need to arrive with a clear question or plan. Insight Sessions are designed to help you make sense of what’s going on and clarify what, if anything, makes sense to do next.
We typically work upstream, through the team leader or senior sponsor, when:
We do not facilitate team repair, conflict resolution, or post-breakdown interventions. If a team is already in crisis, we will often recommend a different form of support.
Yes. Insight Sessions are confidential. What you share stays between us, unless you explicitly ask to involve others.
After the session, some people take what they’ve clarified and move forward on their own. Others choose to continue working together for a short series or a longer engagement when it’s useful. There’s no expectation to continue unless it genuinely makes sense.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Subscribe to the bi-weekly, BBHQ Corner. Be the first to hear offers, get The Brief, Deep Dive, resources and announcements.